How Retail is Changing
At the same time as the charity retail ‘revolution’ high street retail has also undergone its own transformation and become multi-channel, selling and fulfilling goods seamlessly across a variety of sales channels. And where the high street goes charity retail will follow. And now many charities are becoming multi-channel in their retail approach.
However, some charities are being thwarted in their attempts to transform into a multi-channel retail model, by their incumbent tills and EPoS systems. As their existing technology will only manage their shops. Cybertill is different as our charity retail system can help charities manage their sales across shops, ecommerce sites, mail order as well as sell and print lottery tickets via the till. But that’s not all for larger charities we can also help them manage their bought in goods and their supply chain with our warehousing and merchandising modules.
“The future of all retail is multi-channel. Successful retailers will need to have a real time, single view of customers, stock and orders. Ultimately the channel is for the customer to decide.”