Clothes on a charity rail in-store

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The UK’s Leading Charity Retail System

Cybertill is used by over 100 charities and is present in around 1 in every 3 charity shops throughout the country. It is used by single store charity retailers to regional hospices and high street charity retailers such as Cancer Research and British Red Cross.

The Cybertill charity retail system has helped charities increase their gift aid and retail revenues. Some charities have seen uplifts of over 40% in their performance by using Cybertill. It also enables charity retailers to adopt high street best practices.

Independent Charity Retailers

Cybertill helps many small chain and single store charity shops maximise sales and gift aid revenues in-store.

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Regional Charity Retailers

Cybertill helps scores of hospices across the UK manage their regional estates whilst also being able to optimise revenues through gift aid and online.

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National Charity Retailers

Cybertill offers national charities an all-encompassing retail system from maximising gift aid to managing warehouses and the supply chain.

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Family Support

 

Gift Aid It EPoS

Charity EPoS

Cybertill’s charity EPoS system is used in several thousand charity shops in the UK. Importantly it is easy to use at point of sale and has many innovative features including stock control on donated and bought in goods, workshop facility (for electrical and ‘freecycled’ goods) and a loyalty programme. The EPoS system integrates with our gift aid solutions. It can also be used as part of a multi-channel system linking to ecommerce websites and mail order operations.

Gift Aid

Gift Aid

Gift Aid

Gift Aid has been the catalyst for many charities to invest in an EPoS system to help them manage their shops and stock more efficiently. However, many available gift aid systems rely on hand written labels and make the point of sale process even more complex.

Single Scan Gift Aid

Cybertill’s single scan gift aid system is the most advanced solution available, whilst also being the easiest to use. Volunteers simply scan a barcode (that contains donor ID, product type and category and price) at the point of sale and take payment.

multi-channel

Charity Multi-Channel

multi-channel retail diagram

The future of all retail, including charity retail, is multi-channel. As the sector has evolved so have many charities who have embraced multi-channel retail and sell through websites or catalogue sales. Cybertill has multi-channel applications, such as ecommerce and mail order, that enable charities to sell in-store, online and over the phone.

Cybertill can also go a step further and manage cross channel promotions as well as helping larger charities manage bought in goods and their supply chain with merchandising and warehousing modules.

Find out how Cybertill can help support every aspect of a charity’s retail operation

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Services

We provide a wide range of complementary services to our customers to help them make even more from their investment into Cybertill.

  • Project Management
  • Training
  • EPoS Consumables
  • Software Development
  • Support

quotes

Happy Customers

Our sales would not have increased as they have and stockholding would have remained high with more money tied up without Cybertill to guide us. British Red Cross | Mike Picken | Retail EPoS Manager
  • British Red Cross
    British Red Cross
    Our sales would not have increased as they have and stockholding would have remained high with more money tied up without Cybertill to guide us.
  • St Barnabas Chestnut Tree House Hospices
    St Barnabas Chestnut Tree House Hospices
    There is no mistaking the fact we are making £100,000 a year net now, and in next year we are targeting £120,000, which is pure profit for the hospice.
  • Dove House Hospice
    Dove House Hospice
    It’s the whole package of being more professional that you get with Cybertill…and in the last financial year, for the first time ever, we made a net profit of just over £1m for the hospice.
  • Helen Rollason
    Helen Rollason
    With Cybertill you are presented with a donor and product database. And Cybertill stores, manages and backs it all up for you... it was the overall package.
  • PDSA
    PDSA
    Thanks to having Cybertill installed…we have better insight into the sales and profit that we make on seasonal items. The insight that Cybertill has given us is driving better buying decisions.
  • Hospice in the Weald
    Hospice in the Weald
    With better pricing discipline this has positively impacted our average basket value. For some shops it tended to be between £2.50 and £4.50, now most shops are averaging £5.50.

We have over 5,000 sites & more than 600 customers from big name high street retailers and brand names, through to small chains to specialty stores and charities.

  • Cancer Research UK
  • Dovehouse Hospice
  • British RedCross
  • Cambden Age UK
  • Bath Cats & Dogs
  • Age Scotland
  • Birmingham & Solihull Women's Aid
  • Birmingham Settlement
  • Earl Mountbatten Hospice
  • Highland Hospice
  • Kathering House
  • The Extra Car Charitable Trust
  • Greenwich & Bexley Community Hospice
  • Hospicare